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Common questions you may encounter have been compiled for your
You can email us at global@hanslaser.com, dial our sales hotline at +86 400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
Visit our official website www.hanslaser.net and navigate to the “Products” to view our product categories, or check the “Applications” section to understand application scenarios. For further inquiries, you can send an email to global@hanslaser.com or call the sales service hotline at +86-400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
Please contact your dedicated after-sales representative first. If you don't have contact information for after-sales service, please prepare the machine's nameplate details and submit your inquiry through one of the following channels: you can email us at global@hanslaser.com, dial our sales hotline at +86 400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
Please contact your dedicated after-sales representative first. If you don't have contact information for after-sales service, please prepare the machine's nameplate details and submit your inquiry through one of the following channels: you can email us at global@hanslaser.com, dial our sales hotline at +86 400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
Please contact your dedicated after-sales representative first. If you don't have contact information for after-sales service, please prepare the machine's nameplate details and submit your inquiry through one of the following channels: you can email us at global@hanslaser.com, dial our sales hotline at +86 400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
Please contact your dedicated after-sales representative first. If you don't have contact information for after-sales service, please prepare the machine's nameplate details and submit your inquiry through one of the following channels: you can email us at global@hanslaser.com, dial our sales hotline at +86 400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
For operational issues, please contact your dedicated after-sales representative first. If you don’t have their contact information, prepare the machine’s nameplate details and reach out through one of the following channels: you can email us at global@hanslaser.com, dial our sales hotline at +86 400-666-4000, or submit the “Contact Us" or "E-mail Inquiry" form on the website. Your dedicated specialist will contact you ASAP.
The machine nameplate on Han's Laser equipment includes: company logo, product name, model number, serial number, technical specifications, manufacturing date, company address, and after-sales hotline.
Please provide your company’s full name, photos of the equipment nameplate (including product model and machine serial number), and images of the dongle ID (containing the ID and verification code). You may contact your sales representative or after-sales personnel directly for follow-up. Alternatively, send these materials to the email address 400@hanslaser.com, copying your sales or after-sales representative.