Cookies Consent

Required Cookies (Necessary)
Optional Cookies (statistical analytics cookies)

Enabling this setting confirms your approval for cookie implementations throughout the Han’s Laser website, together with the transfer of your personal data to third countries. You may withdraw this authorisation via this interface at any time. Kindly note that all data processing undertaken pursuant to this consent shall remain legally valid prior to your withdrawal.

FAQ

FAQ

Common questions you may encounter have been compiled for your

FAQ

Common questions you may encounter have been compiled for your

Q

How can I reset my computer's IP address after it changes?

Please contact the relevant technical engineer. If you do not have a technical engineer's contact number, prepare the complete machine nameplate information and consult the official website online or call 4006664000.

Q

How can you turn on the computer?

Please contact the relevant technical engineer. If you do not have a technical engineer's contact number, prepare the complete machine nameplate information and consult the official website online or call 4006664000.

Q

How to handle problems including no power, no light, weak light, or alarms?

For machine operation issues, you can consult a technical engineer. If you do not have a technical engineer's contact number, please prepare the complete machine nameplate information and consult online or call the 4006664000 on the official website.

Q

Software expiration inspection reminder

You must provide the full name of the customer's company, machine nameplate (product model, machine number), and dog ID images (dog ID, verification code) to contact the sales and engineers for processing, or send the above information to the email 400@hanslaser.com and copy the sales and technical engineers.

Top