FAQ

Common questions you may encounter have been compiled for your

FAQ

Common questions you may encounter have been compiled for your

Q

How to handle no power, no light, weak light, or alarms?

For machine operation issues, you can consult a technical engineer. If you do not have a technical engineer's contact number, please prepare the complete machine nameplate information and consult online or call the 4006664000 on the official website.
Q

What does a nameplate look like?

Q

Software expiration inspection reminder

You must provide the full name of the customer's company, machine nameplate (product model, machine number), and dog ID images (dog ID, verification code) to contact the sales and engineers for processing, or send the above information to the email 400@hanslaser.com and copy the sales and technical engineers.
Q

Are there products such as fire laser, medical laser, and demonstration laser?

No similar products are available at this time.
Q

If you want to buy laser equipment, give a sales call to the sales staff.

For online consultation or 4006664000 on the official website, leave your contact information, and a professional will contact you.
Q

Is the company's equipment price standardized?

The company prices are uniform.
Q

Does an office have a prototype? I want to visit the office to see the prototype being made.

For online consultation or 4006664000 on the official website, leave your contact information, and our sales staff will assist you and arrange after getting in touch with you.
Q

Is there a price for a particular series of devices?

Different models of equipment are selected according to different needs, with corresponding prices. Please contact the official website for online consultation or 4006664000, leave your contact information and requirements, and a professional will introduce and quote you.
Q

How to apply for a sample?

For online consultation on the official website or by calling the 4006664000 customer service hotline.